Live support


Live support allows us to efficiently resolve software usage or installation issues.

With Live support we are able to remotely control your computer as if we were sitting right in front of it - even through firewalls.

All you have to do is download and run the small application, which does not even require installation or administrative rights.

Live Support V11

Once run you will see a similar dialog to that on the right and will be asked to tell us "Your ID".